Cancellation & Refund Policy
At ChatBlizz Software Private Limited, we strive to maintain transparency and customer satisfaction. This policy explains our subscription, cancellation, and 7-day free trial terms.
Policy Overview
ChatBlizz operates on a subscription-based model. To ensure fairness and transparency, we provide a 7-day free trial period before any billing begins. Refunds are not issued once payment has been processed.
- How to start your 7-day free trial
- How to cancel your subscription before billing
- Refund and non-refundable terms
By subscribing to ChatBlizz, you agree to the terms outlined in this policy.
7-Day Free Trial Policy
We offer a 7-day free trial to all new users to explore ChatBlizz without risk.
- No payment is required to begin your trial.
- You can cancel anytime within the trial period—no charges will apply.
- After 7 days, if not cancelled, your selected plan will begin automatically.
- Refunds are not applicable after the paid subscription starts.
This ensures users can fully experience our platform before making a purchase decision.
Subscription Cancellation
You may cancel your subscription anytime during the free trial or before your next billing cycle. Cancelling your subscription ensures no further charges.
Note: Cancellation after payment does not qualify for a refund. Please ensure you cancel before your trial ends to avoid charges.
Refund Policy
ChatBlizz Software Private Limited does not offer refunds once a paid subscription has started. Users are encouraged to take advantage of the 7-day free trial to evaluate the product before payment.
Refunds will only be considered in rare cases of:
- Duplicate payments or accidental double billing
- Service not being delivered due to verified technical issues
These will be reviewed on a case-by-case basis by our billing team.
How to Cancel Your Subscription
- Log in to your ChatBlizz account.
- Go to Settings → Billing & Subscription.
- Click "Cancel Subscription" before your trial ends or renewal date.
You may also email us at support@chatblizz.com with the subject “Cancel Subscription”.
Exceptions & Special Cases
In exceptional cases such as double billing or technical service failure, users may contact our support team for review. Refunds are not guaranteed and will be issued only upon verification.
Contact Us
Have questions about your trial, subscription, or billing? Reach out to us:
We're committed to making your experience seamless and transparent.
This policy is effective as of April 3, 2025 and applies to all subscriptions made through ChatBlizz.
We reserve the right to modify this policy at any time. Users will be notified of material changes via email.